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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Mar 22, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
414
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
136
+91 11 2332 7117
70
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 409

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Address:Kanyakumari, Tamil Nadu

Dear Sir, My name is saju kanakaian presently im working in dubai. i have a bsnl land line[protected] and broadband connection which was under kaliakkavilai unit.last 4 months im facing lot of problems because of the poor service and negligent of concerned persons.every month im paying the full bill which was im not using even 5 days in a month.when im calling to bsnl office(kaliakavilai) they are always promising only im tottaly fed...
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M
maityankit
from Kolkata, West Bengal
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Internet connection frequently drops; ADSL Link Down; PPP Down

Address:Kolkata, West Bengal

I have a Type - B BSNL modem (Siemens SL2-141). After every 10 minutes or so, my ADSL link goes down. Then, for the next 2 minutes it shows "PPP Down". The DSL yellow light goes off and the blinking yellow light goes off too. After a while, the DSL comes back on with the lights blinking. Then, it becomes stable again for a few minutes. No DSN issues - using Tatanova Mumbai, Hyderabad, OpenNIC, OpenDNS and Google....
+2 photos
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S
SUBRATO DEY
from Jabalpur, Madhya Pradesh
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Internet/broadband services lifted/closed/unavailable

Address:Jabalpur, Madhya Pradesh

Internet/broadband services of bsnl madhya pradesh was lifted/closed/un-available during important dates 31 dec 2013 to 01 jan 2014(48 hours).The reason not known, as not published/not pre-intimated to bsnl customers/consumers. This was deliberately done, as assumed and was great loss, both for bsnl & their consumers, being an important new year event of exchanging good wishes greetings....
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P
Pradeepcopra
from Chennai, Tamil Nadu
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wap.tesync.net Fraudulent

Address:Chennai, Tamil Nadu

My BSNL mob.no is [protected].Every week i'm charged with rs.8 (Now i lost 80 rupees in past 3 months because of the message from wap.tesync.net). Please unsubscribe this scrappy videos from wap.tesync.net/tesync/CMS/Content/Video/... Here the problem i faced with bsnl customer care on this. First i tried by calling to customer care number [protected] but they were keep on telling they won't give solution for this problem and to...
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M
MD ZAMEER Karbhari
from Solapur, Maharashtra
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about customer care

Address:Solapur, Maharashtra

sir/madam now days bsnl 1503 not connecting proper to mh circle.before 1503 i.e customer care tell ivrs all plans of cellone as well as excel plan also.but now days its delited.so request to you if it service come as before its will easy to find new plans to customer..your customer care offices not given proper response....
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A
asimbeck
from Gurgaon, Haryana
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stay away from this company

Address:Koraput, Odisha

I mobile number [protected] had activated my Bsnl caller tune .I got auto renewed whenever there was balance .And once I recharge with Rs 200 and Rs 30 was deducted which was normal .But next day Rs 12 was deducted ( for what I have nokia 101 how can I download the song what the hell) .
So I called customer care on 29 Dec 2013 at 14:19 and told why Rs 12 been deducted he told Rs 30 for caller tune and Rs 12 for Download .I said when...
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S
sunxverma
from Delhi, Delhi
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lost of connection (WIMAX) for at least 8-12 days in a month

Address:Pathankot, Punjab

sir, my name is tanishq babbar. my wimax i am from Punjab, pathankot, Sujanpur post office sujanpur our bsnl branch is in pathankot ..6 km from sujanpur
I had PURCHASED wimax for at from last 11 month now my problem i lost of connection about 10 to 12 days every month .. after that if we call there office they always forwarding number to the next person .. and some time never pick a call .. ill send the detail of the number ... br...
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J
jogindernath
from Kolkata, West Bengal
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phone is dead nobody take action against my complain - BSNL

Address:Amritsar, Punjab

respected sir, i am a subscriber of bsnl landline phone. My phone no is [protected] .my phone is dead since 6 years regularly.sometimes its work other time its not work. . against my complain nobody take action and also my telephone bill is coming regulalry so please do something that my phone will work properly. and please revised my telephone bill...
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Y
yogeshnichal
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Evdo internet slow speed

Address:Nanded, Maharashtra

I am using an EVDO device from last 5-6 months
EVDO No.[protected]
I was getting 4 bars signal.
but speed is very slow.
last month i had complaint about this 2-3 times
but now also no response yet.
please solve this problem...
My address:
Sant Dnyaneshwar Nagar,
Purna Road,
Nanded.
Maharashtra. 431605...
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B
biru86s
from Chennai, Tamil Nadu
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laps 250 min before validity

Dear sir,

I made a recharge on [protected].of 135 Rs STV. On 20 dec 2013.
but today 25th dec 2013, when i trying to make a call . i could not make call.
after that when i checked my remaining STV 135 MIN ( 300).

There was no remaining minutes are showing. 0 mints.
i am sure that approx . 250 should be in my accounts. i tried to call in ur customer care but there was no response.
kindly...
+1 photos
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Shantha S
from Avinashi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Model of Day subscription

Sir, I am a user of BSNL No.[protected]. On 25.12.2013 I received a message from +[protected] that I have subscribed "model of the day"from 55678 and i had to pay Rs 5 for the subscription, though i know nothing about this. I can not unsubscribe this service from my phone. though I contact with customer care for several times to unsubscribe my VAS service and for refund the balance which was deducted at a regular interval of 7 days.Rs...
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M
MDdaharwal
from Bhopal, Madhya Pradesh
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Deactivate the music on demand hungama

Address:Betul, Madhya Pradesh

Customer Name - Mr. murlidhar daharwal. Account no. [protected]. Landline no.[protected]. We are not using music on demand _ hungama. But every month charges may be applied from your company... Pls deactivate this facility... This charges pls adjust in our bill amount....
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N
narayanbannatwala
from Delhi, Delhi
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High bill for GPRS usages on mobile no. 9425177917

Address:Singrauli, Madhya Pradesh

As per bill of dated 20/12/2013 bill no.[protected], the total GPRS usage (in KB) is indicated as 2504006 & value is indicated as Rs. 2504.31. In discount head 250 MB - Free 3 G data Usage is indicated as 25600 KB & amount is indicated as Rs -256.00. The usage of 2504006 KB is very high side & needs verification. Please arrange to send the detailed bill of my usage from 16/11/2013 to 15/11/2013. Thanking you. NARAYAN BANNATWALA...
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MANI55
from Udagamandalam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SMS received for Value Added Service in spite of repeated request for stopping

Address:Coimbatore, Tamil Nadu

Name : Manivannan J Mobile No, [protected] Post Paid Connection I have opted for beauty tips, when it was offered for foot care. I found no use to it as I have been receiving for Hair care. Hence I have opted for stopping the SMS. I was advised to send SMS to 155223 to stop the SMS.--- one SMS I have received an SMS from BSNL that I will receive a list of Value Added Service Opted by me. I have received an another SMS giving...
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S
stanfab
from Chennai, Tamil Nadu
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Land Phone out of service

Address:Tirupur, Tamil Nadu

Dear Sir,
My Office Telephone Not Working in past one month
Address & Phone no details as belwo

M/s. Stanfab Apparels P.Ltd
8/110 Sedapalayam Road,
Arulpuram Post,
Tirupur - 641 605

BSNL Land No.[protected]

pls check & do the needful
Thanks & Regards,
M.Subramanian
Ph. [protected]...
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B
basheermcl
from Coimbatore, Tamil Nadu
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Deactivation of chat Messenger facility

Address:Palakkad, Kerala

Sir, I was accidentally activated the chat messenger facility in my mobile no [protected]. Now an amount of Rs.15 is deducting from my account as 15 days charges for this facility. I was trying for the last one month for deactivating this, but not succeeded. yesterday also Rs.15 was deducted.I want to deactivate the chat messenger facility from my mobile no. [protected]...
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selvanmech
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reg: Deduction of balance without information

Address:Kendujhar, Odisha

Dear sir I have been using BSNL mobile ([protected]) from last 3 + years. On 16-12-13 I have received a message from BTunes regarding the activation of caller tunes and Rs.42 will be deducted from my account but I have not contacted to any for that activation. In few days before I have received one call from some unknown number regarding the BTunes in that time also I have not activated anything. If the government mobile company is doing...
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A
amritlala2002
from Delhi, Delhi
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non payment of bill though amt deducted from account

Address:Pune, Maharashtra

Dear sir i executed payment of my bsnl landline bill for an amount of Rs 2101.00 on 23 dec 07 vide my sbi credit card T 11:37:07 hours. I recd a confirmation of payment from my bankers by an sms message immediately. however the bsnl website reflected nonpayment status with the following message:
Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries.
I request you to kindly...
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kulmig27
from Sangli, Maharashtra
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REPLACEMENT OF TELEPHONE (INSTRUMENT)

Address:Jammu, Jammu and Kashmir

Sir, I m working with Defence Udtkg at Nasik and my parents are staying at Jammu. Right from beginning the Instrument is noisy and produces undesirable noise in the beginninng of the call. Unfortunately my parents are old with hearing problem. They reported the snag to lineman who came for other snags, but never bothered to either replace the Instrument or rectify the snag.At last you are one again requested to replace the...
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V
Vishal Jain
from Chennai, Tamil Nadu
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Delay in broadband connection

I had applied for a new Broadband connection through an application and Rs. 1300 cash submitted to Sh.Shiv Bhushan from BSNL ON 13TH Sept 2013. I had received the lead: HRSON[protected] through an SMS on 13/09/13.
Repeated reminders to Sh. Rajkumar Yadav, Sh.Dependra Verma, Sh. Srivastava and Sh. Y.K Tyagi have failed to invoke any substantial action and BSNL office has not bothered to respond back giving the status of the connection...
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