BSNL Bhubaneswar — Broadband not working

Address:

Khordha, Odisha

I am having a BSNL land line[protected] for about 15 years and broadband connection for about 10 years. Since June 2014, broadband connection is not working. I have complained at least a dozen times between June and October last year. The BSNL technician had visited couple of times to my house to check the fault. In two occasions, JTO of the area asked me to take the modem to his office and I took it there to find out no issue with modem. After all this, still the broadband problem could not be fixed. Still I was paying the bill till September. From October, i stopped paying bill as I was not getting the Internet. Then BSNL has disconnected the land line from November 2014.

Any help in this regard will be appreciated.
Chittaranjan Panda, HIG-125, Sailashree Vihar, Bhubaneswar
[protected]