BSNL — Bill amount paid twice | |||
Hi, I am Guruvidya N holding BSNLBroadband LAN # [protected] for about 5 years and have a query or concern to be raised to you. I have paid my Jan 2015 billoutstanding bill amount of Rs.534.00 twice this month. - First time through Net banking from HDFC bank on09-Feb-2015 and - Second time also through direct payment fromHDFC bank through Utility bill services yesterday (24-Feb-2015) Today only I noticed that it has been paid twice and let me know what would happen to the extra money which has been paid at BSNL for the second time above the outstanding amount. Kindly do the needful. My Bill Details: Customer Id - [protected] Account Number - [protected] Phone Number - [protected] Expecting your reply on this as early as possible. NOTE : Both the times payment has been initiated through HDFC Bank only. I called to customer service# 1504 more than 4 times but did not got any valid reply. Was this information helpful? | |||
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint. | |||
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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