BSNL Broadband — Bsnl broadband setup

Address:

Pune, Maharashtra

I have a LandLine, i wanted a Broadband so i made the online Application, I got a message that my lead is being processed and mr Umashankar Tiwari will be the concerned person to talk with, i called him, he is such an irreponsible jerk, always told me wo waha aapko waha se call ayega ye wo this that so i directly visited office and filled the BroadBand Application form and submitted it, more than 3 days elapsed but no reponse by them although daily i call them, they say ya we will be doing it early, Such an irresponsible service i have never seen in my Life, pathetic standards!!
I really urge the top level team in BSNL to improve the quality of manpower service and give them a good training.
If this is the process i think i should go for some other ISP.