BSNL Broadband — No action has been taken again

Address:

Kolkata, West Bengal

My broadband is not connecting from last 7 days. It shows error 651 each time. I have submitted a complain on 25th july 2014. today is 29th july 2014. No action has been taken, even they had not contacted me. I called divisional engineer, after trying more than 14 times she attained the call but give me no to contact which belongs to sodepure H.b town exchange. whereas my no is under panihatti exchange. Naturally my call was cut by the Sodepure exchage rudely. panihaati exchange they gave the no of kushal Bose
atlast I tried to contact Mr. Kushal Bose. I called several times on monday from 10 am to 4pm but no one attained the call.
DO. they think. that we are using the internet for playing purpose and paying monthly bills. to load their pockets!??
I am facing a lots of serious problems without internet connection as I have no cyber cafe near by.
this is not the first time that I am suffering this problem.Kushal bose never attain a single call. I am saying this from my five years experience.
Bsnl broadband band is a storage of irresponsible, uneducated, useless fellow, a completely corrupted organisation.
Tel no. -[protected]
docket no -[protected]
mob - [protected]
please do something as soon as possible.
This is my last hope
TRISHA MANNA
KOLKATA -700057