BSNL — Broadband plan changed

madhukarraj

from Dumka, Jharkhand

Address:

Dhanbad, Jharkhand

I am using BSNL broadband of 650 rupee, unlimited plz, As per the plan, i have been provided a discount of 20% on my bill, as my father is a government employee. But without my knowledge my broadband plan has been change, the discount has been reduced to 10%. I think this is unfair to make you customer with some offers and when you become one, just change the offer. Please guide me how can i get proper justice.
My contact no is [protected]
Madhukar Raj

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Dec 10, 2013

Updated by madhukarraj on 8th dec i hade a call from this number [protected], stating that he is calling from consumer complaint, delhi..
and he will provide me my refund of excess deducted charge, and demand me about my bank details...
when i said, if he can mail me the details... he said humare pass itna time nahi hai...
beware of such froud..

and one more thing, do this website is really going to help in some way or not.