BSNL Broadband — Unable to connection 15 days in a month

I have getting Broad Brand Service from BSNL Cossipre Exchange from
17/09/2011 with a Combo Offer.

But I have getting a poor Service From them from last 1 year.

I am an Advisor and Tax consultant and doing an Emergency Job.

But regarding their poor services I have lost my a huge number of IT
Files for last years.

But they are doing nothing for that.

I have buying A Modem from them for Rs.1100/=, but they installed an old
Modem to me.

They are also doing a GREAT JOB regarding my Land Phone, They disconnect
the land line from the Reciever at least 4 months, but I have pay my
Bill regularly Basis and any complain done through my Mobile No and
spend a high value of money for that.

On 14th November 2014 local Branch BSNL TOBIN ROAD told me please
Surrender the Broad Brand line and take an another substitute from any
other Network, because they can't to solve my BB problems regarding
pairing issue.

So, what can I do now ?

Please solve the Problem?


my brodband no is = ct[protected]