[Resolved]  BSNL — BSNL Broadband is not Working - Harassment

Address:Bangalore, Karnataka

I have raised a complaint on 17th July 2014 for the BSNL Broadband[protected] which was completely out of order due to no ring tone on land line device. Attached photo proof of complaints raised.

It seems to be an small issue and could be solved within a day. Rather than I had to visit in person to the nearest telephone exchange (IIMB, Bangalore, Bannerghatta Road) daily for a follow up. All the time I was promised to resolve it by today but in reality nobody responds back.

After visiting many time to exchange and at last I visited to the head in charge on 29th July 2014, he called and assigned this issue to some other person. Even given his number for a follow up. I met that person and brief him all the story. He came to home after 2hours and checked the problem. Thank GOD, somehow my telephone now started working with partial BB connection. They told BB will work on full fledge after a day.

OMG!!! NOT AGAIN...This is embarrassing now...the day after all connections are dead like before and I am screwed up once again.

I can not repeat this process once again for running behind BSNL executives.

Please help me in this regard.

Thanks,
Ashis Kumar Mohanty
Email: [protected]@gmail.com
+1 photos
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Aug 13, 2020
Complaint marked as Resolved 
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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