BSNL — Bsnl they are refusing for new broadband connection worst reason provided

Address:	Durg, Chhattisgarh, 490011
Website:	www.chhattisgarh.bsnl.co.in

I am fom bhilai khursipar chhattisgarh i called them for new broadband connection they are refusing for a new broadband connection by saying that there are no bsnl lines there but there, s a bsnl line in front of my house later i called them and said that there is line in front of my house now they gave me the the reason that there is no space on the line. if bsnl is saying that they provide internet connection for bhilai area then what is the problem for my house i am also living in bhilai . they don't wan to add new customers very bad service too worst experience