BSNL Cellone — Broadband Service issue

Address:

Rohtak, Haryana

Dear, Broadband service is down since 22nd Feb 15 and 3 complaints are lodged through customer support and in regional office . Yet the services are not up . We are assured daily that technician will fix the issue in follow up calls but in vain. No[protected] Still there is no provision in billing statement to exclude downtime window.