BSNL Cellone — Requested for landline shifting and no response till now

Karthik31890

from Pune, Maharashtra

Address:

Chennai, Tamil Nadu

I'm Karthik and my landline no is[protected] and i requested for landline shift to my new address and i submitted the request form on 16th April 2015 in BSNL office and the date of shifting was mentioned as 22nd April 2015 and till now no action taken from BSNL and i tried calling customer care several times. Each time a customer care person picked up the phone, asked me all the details and told it will take 2 more days. Every time the customer care person gave me the same reason [it will take 2 days]. I dont know why it is delaying this much time. Almost a week passed and still no action from BSNL's end. Please help me to get my request resolved as soon as possible.Really very very poor service.

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Apr 27, 2015

Updated by Karthik31890 Also they disconnected the landline connection before 2 weeks for shifting but still they have not activated it and not even shifted it. I'm unable to use the landline phone as well as broadband.