[Resolved]  BSNL — changing of tariff without intimation

Address:

Birbhum, West Bengal

I, uttam bhakat of sainthia, dist.birbhum w.b, have been being a bonafied customer of bsnl land line connection no. [protected], plan500 (broad band service)including free service at night time since last 4years.But without any intimation the concern changed the tariff & sent a bill of amount Rs.1520 for the month of july'14 which is not affordable for me.So I applied to the accounts officer, BSNL (suri circle) to consider my bill amount on 22/08/2014.Till on date neither he considered the same nor responded.Inspite of that now my telephone has been made one-way blocking out going facility. Can I not get proper justice? please advice me what legal action to be taken.