[Resolved]  BSNL Chennai — Download of Hungama music/games etc

Address:

Chennai, Tamil Nadu

My customer ID [protected] - Our land line No[protected] In Bill No.[protected] dt 6.1.14 a sum of Rs 347/- has been claimed as one time charges towards Hungama movies/music/games download. To our knowledge we have not downloaded anything in this LL through wifi net connection. Any how we have paid the bill. I represented to the Customer Care Centre, Anna Nagar Chennai but they have told that bill might have been claimed properly. I have not convinced since all these years nobody in our house who are regularly using net have not downloaded such move/games/music. I understood that being ours is a wifi net, some body i.e. neighbourers might have used this wifi link and down loaded the movies. Is it possible. Any how I request you to de-activate this service i.e. Hungama movies/games/music download with immediate effect and advise me early through my mail :: [protected]@yahoo.co.in V Santhanam New No 190 Kuppusamy St Ayanavaram, Chennai 23 - Ph[protected]