BSNL — complaint not resolved

Address:

Ujjain, Madhya Pradesh

i have registered a complaint for broadband on my number [protected] with registration number [protected] on 27/09/2014 and i got a message saying it has been resolved on 29/09/2014 but no one even visited or called on landline to ask about the complaint . i just got the registration message and resolved complaint message without any action being taken on it and the broadband connection is off for last 2 days and no one picks up call on 1504 (helpline number) as soon as it starts ringing to connect to executive, the executive disconnect it .