BSNL — Delay in relocation of internet connection

Address:

Ahmedabad, Gujarat

I have done application for relocation of my internet connection at BSNL Naroda, Ahmedabad office on 14/02/2105. BSNL officer Mr. Kharadi accepted my application for relocation. He told me that necessary work will be done in 1-2 days. I waited for 4-5 days but no bsnl person came for relocation. After my calling they came and told me that it will take 2-3 days for doing survey of line. They did not came back for 3 days. After talking to BSNL officer Mr. R A Patel and A J Patel, they assured me that once Work order will be generated they will do the necessary work. Today is 25/02/2014 and yet no one has came for doing work. On follow up Mr. A J Patel is saying he has not received application. However when checked with Mr. Kharadi, who had accepted my application, is saying he has forwarded application and work order is also generated. Situation today is that now they are not picking up my call and are not answering properly. Already 11 days have went and yet i am no seeing any sign of work done on my internet connection relocation.