BSNL — Disconnection of BSNL Broadband Service

Address:

North 24 Parganas, West Bengal

I want to disconnect my BSNL Broadband Service as it is burden on me.The monthly charges are too much for us. But when I opted for disconnection the telephone exchange told me that GM has instructed them not to provide the disconnection for. I am really in financial crisis. What to do I don't .Kindly help me. Thanking you Jaysmita Das