[Resolved]  BSNL — Fault Billing for telephone no. [protected]

Address:

Hooghly, West Bengal

My Broadband (telephone no. [protected]) billing amount was Rs. 1, 567.07 for July, 2014. I was using BB Home Combo 500 and was deposited annual charges earlier. They've changed the free night usage plan to charged night plan from 08.07.14 as per newspaper report or through email. How can they charged for the same for 01.07.14 to 08.07.14? I've submitted applications to the AOTR Serampore on 10.09.14 and on 30.10.14, but no solution was provided. I've sent email to the CMD, BSNL regarding this on 14.10.14, but no solution was provided. Please see the attached files for usage details and plan details. Regards, Nanda Dulal Chowdhury [protected]