BSNL — Fraudulent connection speed claims

Address:	Ernakulam, Kerala, 683102
Website:	www.bsnl.in/opencms/bsnl/BSNL/services/broadband/BB_plans_less_speed.html

Hi,

I'm using the following plan from bsnl broadband: bbg speed combo uld 2295 from 20th may 2016. It promises "upto 8mbps" speed for downloads upto 80gb. But i'm only getting speeds around 3mbps.

Upon contacting the bsnl service person, they claim that "8mbps speed is never achievable". Upon enquiring if speeds of atleast 6-7mbps (Which is just 75% of promised speed), they said i'll be lucky to get speeds around 4mbps.

Such a solution is not acceptable. I'm paying rs2295 per month to get quality internet connection. When i look at internet options, the only number i'm given through bsnl website is "8mbps". They never mention anywhere that "you'll never get 8mbps with that plan. You'll be lucky to get 4mbps."


Either bsnl should refrain from advertising such fraudulent speeds in their websites when they can't even achieve 50% of promised speed,

Or,

They should get my speed upto 7-8mbps. I simply cannot pay 2295rs for a plan that provides half the services it promised.