[Resolved]  BSNL — Internet speed issue

Address:

Jalandhar, Punjab

Hello Sir, This is a complaint against to the BSNL(Bharat Sanchar Nigam Limited). This complaint regarding to the Internet Speed Issue. I'm getting really low speed according to what BSNL promised, I should be getting at least 70-120 KBPS download speed and Browsing Speed 700-950 KBPS without any capping, but I'm only getting something like 10-20 KBPS download speed and Browsing Speed approx. 110-130 KBPS. You can imagine the speed. These Such type of KBPS is not acceptable... at all. The Speed issue mostly happens at Night and evening. So please do Something . I have already Forwarded the Same Issue many times to BSNL but there is no solution from BSNL and on the contrary this Problem(Speed Issue) are increasing day by day, it’s very disgusting. Sir, I can’t tolerate any more such type of customer harassment. I am suffering from this issue since from last 1.5 Month but however I thought it might be a temporary issue after that I have lodged many complaints to the [protected]@bsnl.co.in but not received the proper resolution. That’s why I approach you so you can resolve my issue as soon as possible and take the strong action against the BSNL(Bharat Sanchar Nigam Limited). Sir, I am using BSNL Wi-Max broadband and it’s a wireless broadband service so there is no any requirement of landline connection. But I can give you my Wi-max detail that mention as below :- Wi-Max User ID: [protected]@bsnl.in Wi-Max Account Number :[protected] Tariff Plan : WIMAX Plan-HOWI750 MAC-Address : 00:25:7D:42:70:11 My Location : #N-52, Master Mehenga Singh Colony, Barring(JRC), Jalandhar-II, (144005), Punjab. As well as this E-mail also enclosed with three attachments i.e. (.PNG) files. These files as a proof of My Internet speed issue so you can understand my problem. I hope this detail would be sufficient for you . But Sir, I want my early and satisfaction response from you. Please don’t consider as order to you It’s my request to you. I will be very thankful to you if you resolve my Internet Speed Issue [protected][protected][protected][protected][protected] Regards : Name : Shobhit Sharma Contact no. : [protected] Alt Contact no.: [protected] E-mail ID: [protected]@gmail.com