[Resolved]  BSNL Jaipur (Rajasthan) — Unlawful delay in the matter

Address:

Jaipur, Rajasthan

Dear Sir, I want to draw your kind attention on the way of working of BSNL Rajasthan.I have applied for a new landline phone connection on date 22.09.2014 in BSNL Vaishali Nagar, Jaipur exchange. I am residing in Vidyut Nagar, Jaipur which falls under Vaishali Nagar, Jaipur exchange. A demand note for Rs 500 /- was issued by BSNL deptt on the same day & I deposited Rs 500 (as demanded) on the same day i.e. on 22.09.2014. I am sorry to write you that 25 days have gone / passed but till date nobody has contacted me from BSNL deptt, no connection has been provided to me & no information has been sent to me regarding my phone installation by BSNL department. I have personally visited Vaishali Nagar exchange 3 times but they are always telling “connection shall be provided within 2 days”. In present scenario when private sector telecom companies are providing telephone connections in 2-3 days such type of services of BSNL is so much embarrassing & painful. Now I am no more interested in BSNL’s services .You are requested to arrange to refund my Rs 500 immediately by cheque on my address given in my application form. You are also requested to take necessary action against responsible staff for such a bad service & unlawful delay in the matter. Thanking you. Yours Sincerely, Arun Kumar Singh Rathore Vidyut Nagar, Ajmer Road, Jaipur (Raj.) (M) [protected] Email Id : [protected]@gmail.com BSNL Deptt DN Id No. [protected], DN date 22.09.2014 Exchange : JPRVSL (Vaishali Nagar, Jaipur) Provisional phone number alloted :[protected] Receipt Number [protected], Date of Receipt : 22.09.2014, Customer Id [protected]