BSNL — Land Line Not Working since 15th Sep-2014

Address:Ernakulam, Kerala

Sub: Telephone Not Working- Reg Ref: Telephone No.[protected] & A/c No.[protected]. Dear Sir, This is to inform you that the above mentioned Land-line Telephone no is not working from 15th September-2014. I already registered a complaint through telephone fault booking systems on 16th September, 2014. The Complaint Docket No is[protected]. Request you to solve the telephone complaint at the earliest. Regards. Thomas Poulose S/o V C Paulose Mob:[protected]
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Oct 14, 2014
Updated by thomasdenny
Dear Sir,

The technical people had come on 07th October-14 and temporarily solved the problem. After few hours, the phone was dead again.
I had registered a new complaint through telephone fault booking number on 09.10.2014 and the complaint has not yet been solved till date.

The Complaint docket Number is[protected].

I hereby request you to please look into this issue seriously and solve the problem as there is no other means of immediate communication to my house.


Thanks & Regards.

Thomas Poulose.
Complaint comments 

Comments

Sir,

Thanks for your prompt action,

But problem still continuing.

Regards.
Thomas Poulose.
Dear Sir,

Telephone not working since 15th Sep-2014, but bill is generated for payments.

Regards.

Thomas Poulose
Dear Sir,

Technical persons are came yesterday and solve the problem temporarily. After few hours, the phone was dead.

Thanks & Regards.

Thomas Poulose
The complaint not solved till now. I have register a new complaint through telephone fault booking number : Complaint docket No. is[protected].

Regards.
Thomas Poulose.

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