BSNL Land Phone — Not working from last two months

My land-line No[protected] is not working since MAY, 2014.
Registered a complaint with BSNL and spoke to BSNL office a couple of
times but nothing happens. It seems that BSNL is becoming total
redundant, useless, inefficient and unprofessional f and believe in
giving their customers long bills without giving any worthwhile service.
I am sure the company will get a burial soon if they don't learn
Professionalism.
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    Bharat Sanchar Nigam [BSNL]
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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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