BSNL Landline And Internet Services — heavy bill inspite of not in working condition - reg.

Address:

Kanchipuram, Tamil Nadu

My telephone number is[protected]. most of the time, the landline phone is giving sound, not able to make calls, and, my computer was not working for the internet, , though we have not used, they are sending bill as if we used more. This bill error we are facing for the past three months. we disconnected outgoing call services. i am not getting correct answer from BSNL local employees. To proceed to my internet connection i paid the bill. kindly help me to get my money back.