BSNL — Landline broadband not working from last 7 days

Address:

Moga, Punjab

This side Ramesh Rani from Moga Punjab my Bsnl broadband who's is working on [protected] .. And m using internet on it from last 5 year n paying around 900 monthly . This connection is not working from last six days . already complaint 15 time around .. Even my son visit there 5 time they are not able to resolve this problem even they are making exude n blaming each other . No one taking responsibility for this problem day before yesterday I talk with SDO dilbagh Singh and he also not able to solve the problem n also blaming there technical Dipartment then SDO dilbagh singh provided me another contact num to make complain again that is[protected] contact num of SDM I don't know the name of the person SDM said he will consider n today we will resolve this prob but in evening I went to again in office before 5 PM around 4:45 then I call to SDM that still my problem is not resolve and no one taking responsibility what I should do I said please disconnect my connection I don't wana continue with this poor service n where no one taking responsibility every one making exude n blaming other even there is on senior in tech Dipartment. Mis Gurpreet someone told me talk with her after few time he check status n said he will solve the problem another person which is sitting there n he said Plz wait for one more day but again same then that SDM gave me another contact num of mam Shiva num is[protected] then I call to her she said now m not on duty Plz come another day m totally fedup with these government servant.. Today 7march connection not working from 1 March Today also I call to SDO SDM n Miss Shiva every doing rubbish again and making exuse no one sending executive at home tottely Fedup with Bsnl Please help n reply as soon as possible My contact [protected] [protected]