BSNL Landline — connection problem

Address:

Hyderabad, Andhra Pradesh

I am S.Latha Devi and my phone number is[protected] . My phone is not working properly (getting lot of disturbance while talking on phone to the other person) from past one year . After booking the complaint, person will be sent to check the problem.But after few days the same problem we r facing. From past few months, after booking the complaint we r getting message that our complaint has been booked and after one day we r getting the message that our problem has been resolved. Without coming and checking and getting confirmed how can the message sent. BSNL is neglecting for checking into our problem .Sending the bill promptly. Kindly look into the matter and respond immediatly