BSNL Landline — LL Phone Not Working

Address:

Thane, Maharashtra

Hi BSNL team, my landline number[protected] isnt working since last week, wednesday. it keeps saying either "temporarly out of service" or "all routes in this line are busy". have already raised a complaint also under Complaint ID- [protected], Created Date-7-Aug-15 but the status till now is "Assigned to ITO"... not sure what is happening and when will it happen. haven't recieved any call or mail regarding the above complaint number. now i know why everyone is getting their landline BSNL deactivated!!! do confirm when can i get a resolution. from: Depressed & iritated BSNL user