BSNL — Login ID problem

Address:East Godavari, Andhra Pradesh

http://selfcare.edc.bsnl.co.in/selfcare/start.swe#SWEApplet1 where I.entered my User ID (prasad118) and password prasad007, but it surprisingly says:The password you have entered is not correct. Please enter your password again.(SBL-DAT-00569)at http://selfcare.edc.bsnl.co.in/selfcare/start.swe#SWEApplet1I repeated the process several times but got the same result!... Customer id : [protected]
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    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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