BSNL — LOW SPEED AS PLAN

Address:Bhind, Madhya Pradesh

Sir I use service of bsnl broadband and my number is[protected] and my name is Imran Khan.I pay above 1150 rs/month for 2 mbps speed upto 10 gb and then 512 mbps unlimited. but they give very low speed around all month.I check speed by speedtester.bsnl.co.in utility it is below 512 kbps in starting of month I used less than 1 gb to 1.5 gb yet 1 to 4 may 2015. I also do complaint 2 times 20 april 2015 and 28 april 2015 to bsnl customer care and they not resolve my complaint yet. And they not change my plan also I request them for change my plan but they say to for plan change you need to go area office and in area office.it is not confirm officer's are available or not lot of time they are not on her duties and if 1 officer is avaiable then another is not and process of work is not complete and lot of time is waste.
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