[Resolved]  BSNL — Major changes in broadband charges without intimation

Address:

Gulbarga, Karnataka

Hi, I have a BSNL broadband connection with account number of [protected]. I am on the BBG FN Combo 630 plan where night 2 am to 8 am it is free. But BSNL has removed the night free feature from the plan from July 1st onwards and did not even bother to inform us. No call, no SMS, no email. It was only on July 7th that I read somewhere on Internet of plan change. Until then I had downloaded 5GB of data at night (which was supposed to be free) but now is chargeable. This is a real shocker from BSNL. I did not expect such communication lapse from them. I would request them to revert back the charges for July night usage caused by their not giving intimation.