Sir, I am a user of BSNL No.[protected]. On 25.12.2013 I received a message from +[protected] that I have subscribed "model of the day"from 55678 and i had to pay Rs 5 for the subscription, though i know nothing about this. I can not unsubscribe this service from my phone. though I contact with customer care for several times to unsubscribe my VAS service and for refund the balance which was deducted at a regular interval of 7 days.Rs 32 has been deducted till 23/7/13 and still this VAS service is activated. I already sent you 2 complaints and complain Nos are 11041 and 11573 but you can not do any work on it. If this service is not unsubscribed on my number. it is necessary for me to go to consumer forum and change mobile service operator. So please unsubscribe this VAS service on my mobile. Thanking You. Was this information helpful? |
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