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Bharat Sanchar Nigam [BSNL]

BSNL — money deducted but recharge unsuccessful

I tried to recharged my mobile online today and Rs. 110 was deducted from my bank account. But Recharge was not done. I have this experience 3 times this month and I have lost around 300 Rs. to BSNL. Now how do I recover the money from BSNL. Calling BSNL customer service is 100% useless as they never going to take the call and you will be wasting half an hour of your time hoping some one will take the call.
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    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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