[Resolved]  BSNL — My Phone No.[protected] has not been working even after so many complaints

Address:

Ghaziabad, Uttar Pradesh

I am facing lot of problem with BSNL as follows.
1. Bill is not getting since last 4-5 month time but huge charges shown as Rs. 1045.00 in the month April 2014 & paid online on 22nd may 2014 accordingly but even than phone is not working properly. Prior to this my bill was generally coming Rs. 300 to 400 aprox. I have doubt that misuse of my phone with the help of some concerned authority.
2. Some time Dial tone come & some time it is not available. We have reported so many times which details are as under.
Complained Details regarding...
1. ID - [protected] dated 23/06/2014
2. ID - [protected] dated 28/06/2014
3. To day also contacted customer care number[protected] but there was 20 minute waiting time & disconnected.
4. I have observed so many times that it connected to some body others (unknown)
5. We have changed apparatus in the month of April 2014 by saying one of the representative of BSNL in this regard but still phone is not working.

Hope I will be helped in this regards