[Resolved]  BSNL — NEVER GOT THE SPEEDS OF BROADBAND PLAN (BBG COMBO ULD 2799 4MBPS TILL 30GB, 2MBPS BEYOND 30GB)

Address:

South Goa, Goa

I have made several complains to BSNL regarding the poor link speed that I receive. I am using the BBG Combo ULD 2799 plan which proclaims 4Mbps. I do not receive 4Mbps, nor do I receive 512Kbps. After contacting, they always say that I'm getting my full 4Mbps, and that my link is limited to 4Mbps as I'm on the 4Mbps plan. But I do not get 4Mbps. I receive pathetic link speeds ranging from 56Kbps to 300Kbps. Their Customer Care never have a solution, nor do they even bother to rectify or give any detail about the matter, they just say that you are receiving the speed that you have paid for. Don't you think that Rs.2799 is a lot to pay for a connection that is not even giving speeds of 512Kbps? To whomever it may concern, kindly get this matter resolved.