[Resolved]  BSNL — not providing benefit of stv and no response from customer care[protected]

Address:

Jhalawar, Rajasthan

Sir This is to bring to your attention for the lack of providing of service on the part of bsnl. I am using BSNL Preapaid phone number [protected]. On 06/07/14 I recharged my number using online recharge service of bsnl . Details of which are as follows 1. Ur a/c is credited by Acc valid tillRs.209 on 06/07/2014 at 12:54:55 PM Ref No.[protected] 2. Ur a/c is credited by Acc valid tillRs.37 on 06/07/2014 at 01:06:00 PM Ref No.[protected] BSNL is providing me benefit of only STV 37 . No benefit is being provided for STV 209 Recharge. I called the customer care number [protected] and 1503 four times. For contactcting customer executive I was made to wait for 15 min. Even when once call was connected, customer care execuitive did not responded. No body is ready to respond to customer grievience in BSNL. Either give benefit of Rs 209 stv or credit my number with Rs 209/-