[Resolved]  BSNL — Online failure transaction

Address:Pune, Maharashtra

I registered in BSNL website and tried to pay my BSNL-WLL bill. I attempted twice and my money got deducted once, and the transaction showed failure. I never got my money back to my card, Please arrange for money back. My transaction ID's are. TXCD[protected] TXCD[protected] There is no customer care for BSNL-WLL. I tried to call the below numbers which they have mentioned in their website, but no use, the number is not in use now. WLL Call Center *Number '1502' Number '[protected]' My experience with BSNL is very worst.
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Complaint marked as Resolved 
Status showing in BSNL website as 'Paid at Portal', but still not updated in their local exchange, not able to call from landline.. at least I got the status message.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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