[Resolved] BSNL — OVERCHARGING BILLS NO ACTION TAKEN EVEN AFTER COMPLAINTS | |||
I had registered the complaint (Communication ID[protected] on 20 August 2014 through BSNL helpline toll free no. [protected] regarding the "10% central government employee discount" as my father is serving in Indian Air Force which was not given by the BSNL from June to September. BSNL representative assured that discount will be given in the next month bill after enquiring certain details. Next month discount is not given in the BSNL bill. I called up the toll free no. [protected] again. The BSNL representative gave me BSNL account office number. I called up there too they gave me commercial office number told me call that number and again i called commercial office. They gave me some other number of commercial office. At last I got correct telephone number. Commercial office representative assured me regarding discount and all the money from last 3 months(June to August) will be deducted in the next month (September). On October 8 2014, I saw the bill. Proper discount wasn't there which was assured by the commercial office representative. I called up [protected] four times. They disconnected the phone thrice. Now BSNL representative told me send all the previous bills since June to September to BSNL Central Regional Office and disconnected the phone without giving the further details (address, telephone number etc.). I find it really difficult for me to get my money through BSNL. Please help. Here I have attached last two months bills as photo proofs Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint. | |||
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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