BSNL — Payment is not reflecting on my GSM prepaid account

Address:Bhopal, Madhya Pradesh

I did 175 rs payment by BSNL portal for validity extension but this payment is not reflecting on my mobile account . Although payment is credited by my Saving account .Detail of my transaction is 'MSBI[protected]IGX1112413 TRANSFER TO[protected]'. My Cell Number is [protected]. Dipesh kulshrestha [protected]
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I paid Rs.1, 000-00 thru my citibank credit card on 13.07.2017 @18.31Hrs. towards recharge of mobile no:[protected], But till now amount was not credited to the said mobile number. Please help.
My Address:
Satya Prasad Sammeta
32-12 HAL Colony,
UMCC Road, Shapur Nagar,
HYDERABAD - 500055
Contact - [protected]

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