[Resolved]  BSNL — poor and frustrating response by the working staff

Address:Kanpur, Uttar Pradesh

I am alia anis and ii am using broadband services with the No[protected] and my add is Maudaha, distt- hamirpur UP... this is really painful to tell you that a even after clearing all of my bills I am not able to get net services in my broadband and this is not a matter of one or two days in fact I am become sick and tired of it... in the whole month these services are okay for hardly one weak.. and when we complain about it thethen we get such irritating answers like " I am retiring after three months so after my term you'll be getting all the services on time so keep patience . And on top of everything the SDO working here is least bothered aboutabout any complaint as if he doesn't want to do anything departmental or he doesn't know anything at all... sir please do something regarding to this or tell me the helplessness of these Govt staff so that I can also opt to go for disconnection as the lots of other consumers of our area are already gone for... SDO of our area is really a big pathogen of our govtal system he really shows us the real and raw face curruption with such bravery... he doesn't listen to anyone and the top royalness is like he doesn't talk to any consumer and made the system like consumers are not suppose to talk to hhim... sir please do the needfull so that we can use the services and facilities provided by govt and so that we can proudly carry our basic rights... Thank you
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Aug 14, 2020
Complaint marked as Resolved 
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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