[Resolved]  BSNL — Poor connectivity of Broadband Service by BSNL

Address:

Bhagalpur, Bihar

Dear All Concern,

We are having two base phones their no. being[protected] and[protected]. Former is connected to broadband service.
Sir, we have to say that ours being an administrative office have to respond several e-mails to various offices like RBI, GOI MOF,
NABARD, HEAD OFFICE UCO BANK as well as our HEAD OFFICE and many more.
We have never delayed any payments due to your office but we are getting very poor service in Broadband connectivity in spite of several complains
lodged at your main exchange and Tilkamanjhi exchange office .
We are suffering for the last two months from this issue and when the connectivity is restored, it is observed that every afternoon after 1.30 to 2.00 PM it gets disconnected or shows very low connectivity.
For the last five days the broadband service is completely disconnected and we have lodged the complain on 15.01.2014 at Tilkamanjhi exchange
and also to JTO broadband on 16.01.2014 but the issue is yet to be resolved till 6.00 PM.
Please look into the matter for an earlier solution.

MANAGER I. T.
BIHAR GRAMIN BANK
REGIONAL OFFICE, BHAGALPUR
( GARIB NAWAZ MARKET, HATIA ROAD, TILAKAMANJHI, BHAGALPUR)