BSNL portal — amount is debited but not recharge

Address:

Sonbhadra, Uttar Pradesh

I had recharged my mobile no. [protected] with Rs. 100.00 by online BSNL portal on 09.11.2014 Amount paid through S.B.B.J Bank online recharge . It did not get recharged but the amount was deducted by bank and my bsnl portal login this hystory not saved. Please refund my amount to my bank account. Kindly support. Transaction Ref No Date of Transaction Payment Status Amount(in Rs.) IGOOEHTFX[protected]:28:52 Failed 100/- Regards R.K.THAKRE Mob-[protected]