[Resolved] BSNL — "BSNL Hungama" service Activated without user Consent
S
ssrvn
from Chennai, Tamil Nadu
Address:
Chennai, Tamil Nadu
Some lady called my Land line posing as a BSNL Executive and presented that BSNL is offering some blah-blah service which provides Video, Audio and Games with great speed. She also told that the Service is charged on a day-to-day basis. She asked for email ID and immediately sent a password for the service. Doubting something fishy I called their toll free number and asked to deactivate the service. They replied that I should login atleast once to have the service deactivated. Upon logging in I found that they have subscribed me under multiple plans without me being aware or of my consent. This is a tricky ploy employed by these gang and I'm pretty sure BSNL officials are involved and rewarded in this scam. I'm posting this just for the people to be aware on this scam.
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Aug 14, 2020
Complaint marked as Resolved
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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