BSNL — Requested to transfer existing landline no. But not done from one month

Dear sir
i am using landline connection of BSNL since 10 year .on 30 Th July 2015 i had given written application to transfer my landline no. to new address .but from last 20 days they just assuring me we will do soon but yet they have not done my request.even i wrote mail to their district office regarding this issue but i have not received any reply from them .so kindly help me out how i can transfer my landline connection ...
i provide all details of concern office

sonai, BSNL OFFICE
TEL NO-[protected]
MR.BHAGWAT
IN CHARGE
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