[Resolved]  BSNL — safe custody phone[protected] not restored

Address:

Ernakulam, Kerala

Sir, I had submitted a request on 17 April 2014 to restore my phone number[protected] which was kept in safe custody for about 2 years. The telephone department has so far not connected telephone wire to my house, thereby the connection has not been restored.Further, I also sought an Broad Band connection for Internet. I was made to buy a modem of Rs.2, 000/- from the open market and instructed to give to Telephone Exchange at Edapally. I did the same on 17 April 2014.Now it is seven days and my wife has been running from pillar to post and nothing has been done. Being a banker with a transferable job, the lethargic attitude of BSNL is causing lot of trouble to me as I am unable to follow up with Palarivattom and Edappally exchange.My wife has to wait every day for the telephone and internet connection and is unable to go attend my kids school.Every day the exchange informs they will be doing tomorrow. I have been using Asianet Internet and never had any problem for the past 7 years.I committed a mistake by going for BSNL, but now we have bought a modem and have given to Edappaly Exchange.Please do help us and my family who are in trouble, by waiting everyday.Thanks Sunny George, Nediavilayil, 50/1980A, North Kunnumpuram, Edapally north p.o, Ernakulam, Kerala