BSNL — Sub : Complaint against BSNL BB Service

Respected Sir/ Madam, Thank you very much for making a such a good show PEHREDAR, I Love your show and regularly watching. Its really give us power to raise our voice against Corrupt or bed Companies who forget their services after selling products. I am Abhishek Karwa belongs from Jodhpur Rajasthan.I want to complain against BSNL. The case is that I'm having a landline connection in the name of my father Mr. Satya Narain Karwa. We were having the Boad band service on the same land line having Plan "BB-FREE-USG-1.5GB-FN. In this plan we were having free night usage of Broad Band till 2:00 am to morning 8:00 am. My complain is that BSNL has stopped this night usage plan from 1July 2014 without any information to the consumers.Even this is also reported in local newspaper Dainik Bhaskar on 22 July 2014. The cutting of news paper is attached within this mail. Many consumers are facing the same problem. In my case as we were not aware of that the BSNL has stopped night usage plan and we are using the service in night. But when the bill is generated the amount billed is Rs 2205. Out of which BSNL charged Rs 1174.53 for night usage which is not fare at all. When we spoke to the BSNL, they simply says that its all due to chandigarh BSNL section from where all Broad Band services are controlled. My Bill is attached within this mail. My Land Line No. is[protected]. I know many people was suffering the same issue against BSNL, you are our last hope, At Least suggest me how can i teach them, Regards, Thanking You Abhishek Karwa C-3/41 I/F INCOME TAX BUILDING NR. AKASHWANI PAOTA C ROAD JODHPUR RAJASTHAN 342001 India Mob:[protected]