BSNL — Subscribing unwanted services without our knowledge

Address:

Chennai, Tamil Nadu

BSNL Telephones.
We have never requested for Hungama Games on Demand and Hungama Movies on demand, since our Internet plan is unlimited and we do not require any such additional services.
But automatically they have added those plans and even billing for that.
When we checked, they told us to call one toll free number to deactivate it, we did that as well, however we are billed again, when checked again, they asked us give one letter to unsubscribe those services.
This is not fair, we are actually paying for those add on services which we never requested and they are not even giving proper reply or answer when we follow up.
BSNL have become so cheap which we can not rely on.

Worst services and unwanted add on packages on customers head.
Regards,
Mahalakshmi M