[Resolved]  BSNL — The data charges beyond bundled free usage is getting deducted from main account without notification.

Respected Sir / Madam, The data charges usage beyond the bundled free usage is getting deducted from main account. I am aware that the it is supposed to be deducted the same way. I have a concern on this. There is no notification via a pop up message or an SMS before the amount is deducted from the main balance. It would be better if this facility is provided. It is because, mostly, the user is not aware that his/her data usage value has been consumed. Request you to take the necessary action to ensure that a pop up message or an SMS is sent before the amount is deducted from the main balance. Expecting your reply at the earliest. Thanks & Regards Wilson Thomas Panjikaran [protected]

Respected Sir / Madam,

This is really sad that no one has responded to my concern. This shows the kind of concern that this provider is having towards the customer.

May I expect a reply in some days atlest?

Thanks & Regards

Wilson Thomas Panjikaran