Lenovo — Not received lenovo power bank

Address:	Malappuram, Kerala, 676551
Website:	lenovopromo.net

Me purchased one lenovo laptop online(Amazon). That time have BTC Offer lenovo.
The offer is 2 year extend warrant (Rs 1499) + Godies lenovo power back 10300Mah(Rs 500)

Me purchased Lenovo G[protected].6-inch Laptop (Intel Core i3-4030U/4GB/500GB/Win 8.1/without Bag), Silver

And me register this offer on here www.lenovopromo.net . and also me paid 1999RS(1499+500). after one month me got 2year warranty on my this machine., But, still now not received my Godies lenovo powerbank.?? Once BTC Offer ([protected]@lenovopromo.net) team dispatched this item via DTDC courier dispatched AUG 8th this year(after contacted the btc team i got this details)..Then after many time i am contacted via email and mobile, they told to me it will dispatch Lenovo powerbank withing one week, once told withing 2 days, once told me dispatched i will give to you AWB No withing 48hours. still now not get any update regard this. And me also paid recharge 100Rs for calling the btc care. Now also me contacting...

Sir, Give to me solution, where is my paid offer?Where is my lenovo powerbank? When will get this? Why not dispatch to me? why BTC care told lie?