| Address: | Thane, Maharashtra |
I have booked a 2bhk flat in Rustmomjee Urbania Acura Thane West Majiwada E wing on JUNE 2009 ( more than 4 years have been completed) and promised date of possession was MARCH 2011.
This is very disappointing that Rustomjee Urbania(Kapstone construction) delayed the possession by 2.5 years from promised possession date in agreement and without any fault of mine I have been paying unnecessarily huge interests on my housing loan and Rent for my current residential.
And on top of that still management doesn’t have definite date of possession.
I have raised this concern in my earlier communications also, Rustomjee must consider paying compensation equivalent to prevailing rates of rent to flat owners on account of delayed possession, failing to do so will go extremely against trust and goodwill of “Rustomjee” as a brand. It might also result in bad publicity in media due to unfair practice.
Management should feel ashamed of themselves as customers are waiting for their dream home more than 4 years now.
Whenever we go in groups to meet the Thane office, they dont give us appoinments on Saturday , Sundays as they dont want to spoil there new customers.
I think there motto is to juz gain customer base and later forget about them.
Thr email id ‘[protected]@rustomjee.com’ is exactly opposite of therework, practice and attitude. Was this information helpful? | 
