[Resolved]  Reliance Money + Bajaj Finserv — sachin sanadi(now in bajaj finserv)

Limit Card

On 28 th March, When I was greeted with Limit Card option, otherwise I could not access my demat a/c .So, I opted for Plan PR - 500. I first time traded and bought & Sold SAIL equities.

My client code is R00058528 and Demat A/C is [protected]

I have called 2-3 times in customer care and personally visited Borivali office for the complaint, the complaint is sent to the designated department as I have been told. My complaint no is 2198578 and Request no. is 2248805.

I transferred Rs. 3000 in my a/c and bought 31 shares of SAIL for Rs. 2398.80 and after adjustment of taxes and brokerage the total amount comes to Rs. 2943.21 and my Running A/c balance was Rs.56.78.

Later, by next day my running a/c balance shown me -1526.22. I called customer care, they told me that by mistake 1526.22 is being deducted instead of Rs. 500 for limit card, (difference of Rs.1026.22 as shown in ledger + Rs. 56.78 my previous balance) and it would be corrected within 7 working days. No action is being taken till now. on 6th april 2009 I sold 31 shares of SAIL for Rs. 107.60 per share for total Rs. 3335.80. After taxes adjusted to Rs.3331.13 from which Rs. 1526.22 and later Rs. 4 is being deducted and final running balance is Rs. 1804.91 is available. Which is wrong.

many times i called and had issue with sachin sanadi but he didnt reply.sachin sanadi was cluster manager in reliance money and now he is working with bajaj finserv .


I had a meeting with your Cluster Manager Sachin Sanadi & mailed at 'customer.[protected]@reliancemoney.co.in' & 'customer.[protected]@reliancemoney.co.in' mentioning your system’s bug & complaint my issue several times. Instead of rewarding or appreciating for my support; I got only bad response from your department.

Already you can see the ledger statement. I had too many times conversation (one of your department BHAVESH DAND) with your department regarding the same issue. Still there is no solution, no proper response no feedback, no calls & no mails from your side.

till now they didnt responed me .


My desired legal transactions details are:



03/06/2008 00 ByICICI BANK REL SEC LTD CLIENT MARGIN A Cr 0809/BR/14003/66956 10, 000.00 10, 000.00

Stock Transfer for Settlement No. for Settlement No N/2008104 1

03/06/2008 00 ToNSE CLIENT CONTROL A/C Cr 0809/ST/N104/1 8, 130.85 1, 869.15

'[protected]' 69422

04/06/2008 00 ByICICI BANK REL SEC LTD CLIENT MARGIN A Cr 0809/BR/14003/69422 10, 000.00 11, 869.15

Stock Transfer for Settlement No. for Settlement No N/2008105 1

04/06/2008 00 ToNSE CLIENT CONTROL A/C Cr 0809/ST/N105/1 11, 666.21 202.94

'[protected]' 73771

06/06/2008 00 ByICICI BANK REL SEC LTD CLIENT MARGIN A Cr 0809/BR/14003/73771 10, 000.00 10, 202.94

Stock Transfer for Settlement No. for Settlement No N/2008107 1

06/06/2008 00 ToNSE CLIENT CONTROL A/C Cr 0809/ST/N107/1 9, 720.50 482.44



Stock Transfer for Settlement No. for Settlement No N/2008110 1

11/06/2008 00 ByNSE CLIENT CONTROL A/C Cr 0809/ST/N110/1 12, 652.37 12, 134.81



Stock Transfer for Settlement No. for Settlement No N/2008111 1

12/06/2008 00 ByNSE CLIENT CONTROL A/C Cr 0809/ST/N111/1 8, 288.45 15, 574.26



Undesired Transaction deducted from my account by your system’s bug are:



Being LimitCardCharges 728060

10/06/2008 00 ToCLIENT MARGIN A/C Dr 0809/JV/JVU/[protected].00 17.56

Being LimitCardCharges 728061

10/06/2008 00 ToCLIENT MARGIN A/C Dr 0809/JV/JVU/[protected].00 517.56



Being LimitCardCharges 765546

12/06/2008 00 ToCLIENT MARGIN A/C Cr 0809/JV/JVU/765546 2, 500.00 9, 634.81

Being LimitCardCharges 765547

12/06/2008 00 ToCLIENT MARGIN A/C Cr 0809/JV/JVU/[protected].00 9, 134.81

Being LimitCardCharges 765548

12/06/2008 00 ToCLIENT MARGIN A/C Cr 0809/JV/JVU/765548 1, 350.00 7, 784.81

Being LimitCardCharges 765549

12/06/2008 00 ToCLIENT MARGIN A/C Cr 0809/JV/JVU/[protected].00 7, 285.81

Suggest me what to do and how can I recover my money. i want to take legal action against him.

Thank You