Butterfly Gandhimathi Appliances — Butterfly reflection glasstop gas stove complaint

Address:

Kozhikode, Kerala

sir, We purchased one butterfly glasstop gas stove with 3 burners on 04/04/2015 and have two year warranty.Within this period three burners was found not working against which we registered a complaint through the dealer kozhikode ( phone number: [protected]) and the complaint number was 692 and we waited for the executive and no one came.then again we contacted customer care but they said that the complaint was closed.Again we registered a complaint number 1920.and they didnt contacted us.we cannot use the gas stove we bought for Rs 5750/-. then they blocked our mobile number.if you are not caring us then we immediately complaint on the court and file petition against you. Now we are totally dissatisfied with the performance of the stove which we purchased spending Rs.5750/-. Now we feel that the stove is not useful for us. Hence we request to take remedial measures for our predicament by providing us a new conditioned stove or refund the amount by taking back the stove at the earliest. We expect a proper and immediate action from your side forthwith. Anticipating an early action JAYAPRAKASH KOZHIKODE [protected] MOBILE NUMBER